Commitment to customer satisfaction
Our number one goal is customer satisfaction. Our team works together to make that possible. Whether it's walking you through a domain transfer or account setup, or troubleshooting a difficult CGI script, we'll do what it takes to keep you happy. We offer a complete online Knowledge Base, documenting just about everything we offer. If you can't find it there, our Customer Care team would be more than happy to help you. In addition, if you ever encounter unsatisfactory customer service, please voice your complaints to our group supervisor. We will always strive for the betterment of our primary goal: true customer satisfaction. We understand that our true concern for our clients is something that competitors are lacking.

Full Control
You can manage all aspects of your account 24 hours a day, 7 days a week. By the click of a mouse, you can administer your disk storage, email accounts, directories, cgi-bin, and all the special features that we offer you. Some of such special features include your resource meter and site statistics. You can even add additional features to your account instantaneously, as you need them. You will never have to wait for us to add things like additional email accounts, mailing lists, hit counters, or even additional sub-domains!

Feature-rich hosting for a sensible price
We don't claim to be the cheapest host around, and we know we're not. However, we believe you get what you pay for. All of our accounts come with a generous list of standard features, along with almost infinite expandability, and service from our fast, caring, and professional Customer Care team.

Fast setup and considerate billing
We accept VISA, MasterCard, or American Express. Using our secure server, you can submit your confidential billing information to us without having to worry about your details going astray. We use tried and true technologies, along with added security measures, to keep your data safe. When you sign up, your account will be created within the same day, allowing you to work right away (barring any financial issues). We send you prompt notices for successful billing on your card, when credit card is near expiration and as new orders are made -- all to make billing as painless as possible for you.

Low-Site:Server ratio
With high performance servers and a low site-to-server ratio, your site will load fast even during peak usage.

Connectivity
Our servers are connected to multiple Internet backbones, ensuring that our servers are in close proximity to you and your visitors. Because we are connected directly to one of the largest backbones, your website will always be available and fast for visitors to visit.

Reliable
All our servers and the components that make up our network are monitored 24 hours a day, 365 days a year. In the event of an unscheduled outage, be it a component failure, software crash or connectivity disruption, our monitoring system will immediately notify an engineer. At the same time our systems will attempt to fix the problem automatically, be it diverting our connectivity over a redundant circuit or restarting a failed service. This pro-active monitoring allows us not only to promise our customers up-time, but to also deliver on this promise. Reliability doesn't stop there. We understand that it is crucial to only use reliable and scaleable hardware which is why we only use the highest quality servers for all Web and e-mail serving. Our network uptime has constantly been above the industry margin with an aggregate monthly availability of 99.998%.

Speed
All of our Web and e-mail servers utilise Intelฎ processing power and reliable, fast hard drives for optimal performance. All Web servers are specifically configured for Web hosting and interactive application performance and all data is carried over our switched 100Mb internal network and delivered by Ciscoฎ routers to the Internet via redundant connectivity.

Guarantee of Satisfaction
Our web hosting packages are provided on superior quality servers. In fact, we're so confident of the quality of our packages, we offer a 30-day money back guarantee on all hosting purchases! On top of this we guarantee 99.5% uptime, if your server goes down we'll be glad to credit you.

Honesty
We have no hidden charges whatsoever - what you see is what you pay. You should be aware of very cheap or free services provided by other websites, chances are there will be some untold hidden costs somewhere. Web space in particular could come with pop-up adverts and the hosting company's own banners - not ideal for the professional website you're looking for!

Free Professional Search Engine Submission
What good is your site if no one can find you? More than 95% of Internet Users use Search Engines and Directories to find what they're looking for on the web. Your web site will not show up on Search Engine and Directory query results if it isn't registered with them. With our free submission offer we will professionally submit your site to the major search engines for free.

Lucrative affiliate and reseller programs
People feel comfortable sending their friends, family, and clients to us because they know that we will not only meet, but exceed their expectations. Why not earn money at the same time? With an affiliate program that offers high income from every sale, and a reseller program designed with the reseller in mind. It just makes sense.

Added Features
Besides our industry leading control panel, we offer a variety of features to help your site thrive. We run a web-based e-mail client, which allows you to check any Cybersolution.biz e-mail account from anywhere in the world. We offer full telnet and ssh access, and virtually unrestricted command line use. We also run a web interface for MySQL databases, for those who don't wish to learn technical commands. We're ready to adapt to meet your needs. Just let us know.